Hotels & Short-term rentals 📅 08.01.2025 ⏱️ 4 min read 📍 Tartu, Estonia

Konrad Apartments: Self-Service Boutique Apartment Hotel

“I am the only employee at an apartment hotel with eight apartments who comes into direct contact with customers. WebLock enables customer communication to be conducted at a distance, taking just 1 hour per day,” says CEO Aile Anja.

Client Partner: Konrad Apartments
Konrad Apartments: Self-Service Boutique Apartment Hotel
1 hr/day
Management Time
100%
Contactless Guest Journey
9.6/10
Booking.com Clean & Comfort

The Challenge of Operating a Solo Boutique Hotel

Running a high-end 8-apartment property independently is notoriously exhausting when staff must wait for guests who arrive late in the evening or face travel delays.

Automated Reservation Integration

WebLock connects with Konrad Apartments' PMS. When reservations are confirmed, WebLock creates personalized PIN codes matching the guest's phone number or reservation dates.

Superior Freedom for Operator and Guests

The owner saves countless hours every week, and guests enjoy complete privacy and freedom without being bound to rigid check-in times.

“Before WebLock, I was chained to the property waiting for delayed flights or late arrivals. Today, guests receive their codes in advance, enter seamlessly, and love the privacy.”

Aile Anja — CEO & Founder, Konrad Apartments
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